Politique d’expédition
Shipping Policy
At Lipnor, we are committed to delivering your products safely, efficiently, and with the attention to detail that defines our brand.
Order Processing
All orders are processed and shipped within 1 business day from the date of purchase, excluding weekends and public holidays. During peak periods or special launches, processing times may be slightly extended — we appreciate your understanding.
Shipping Rates
Shipping fees are calculated based on the destination and are displayed at checkout.
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North America: $8.99
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UK & France: $15.99
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Rest of EU, Asia, South America & Africa: $19.99
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Oceania: $25.99
✨ Free shipping on orders over $50.
Estimated Delivery Times
Delivery times may vary depending on your location:
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United States: 4–8 business days
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United Kingdom: 3–7 business days
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Canada: 6–10 business days
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Australia: 4–9 business days
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New Zealand: 6–12 business days
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France / Germany / Italy / Spain / Netherlands: 4–9 business days
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Rest of Europe: 4–10 business days
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Rest of the World: 6–12 business days
Please note that external factors such as customs clearance, weather conditions, or carrier delays may occasionally affect delivery times.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking link. You can monitor your shipment at any time via our tracking page.
Address Changes
If you need to update your shipping address after placing an order, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee changes once the order has entered the shipping process.
Returns & Exchanges
Lipnor accept returns.
If your order arrives damaged or incorrect, please contact our support team immediately so we can assist you: support@lipnor.com
Shipping Protection (Optional)
For added peace of mind, customers have the option to add Shipping Protection at checkout for $5.
This optional coverage protects your order against loss, damage, or theft during transit. In the unlikely event that your package is lost or arrives damaged, insured orders will be prioritized for a replacement or resolution.
Please note that Shipping Protection is optional and must be selected at the time of purchase. Orders without this protection are shipped at the customer’s own risk once handed over to the carrier.